Privacy Policy

WHO IS THE CONTROLLER OF YOUR DATA?

Data processing is carried out by Argynet – Innovative Building Materials, a Greek company registered with the Athens Chamber of Commerce and Industry under GEMI No. 139677503000, whose registered office is: Stenon Portas 20, Athens 161 21 (hereinafter "Argynet").

Where this Personal Data Protection Policy refers to "we", "us" or "our" below, this shall mean Argynet.

WHAT APPLIES TO THIS PRIVACY POLICY?

This Privacy Policy applies to all your data collected by Argynet, whether through its website or by any other means.

Argynet's website or applications may contain links to the websites of our partner networks and/or their affiliates. Please note that these websites have their own privacy policies and that we accept no responsibility or liability for those policies.

This Privacy Policy may be updated from time to time. Please refer to the latest version online.

WHAT DATA DO WE COLLECT FROM YOU?

We may collect the data you provide to us through various channels, including websites, social media, events, phone contacts, emails or in any other way.

• identity details (e.g. first name, surname, date of birth)
• Contact details (e.g. postal address, email address, phone number)
• job title / position in your company, if you are acting in a professional capacity
• records of correspondence with Argynet and your answers to surveys

We may also collect your data by automated means, including cookies and other tracking devices. Please note that your IP address will never be used to identify you as an individual, but will simply allow us to determine the city from which you are connected.

We may obtain your data from external sources, for example from third-party companies or from publicly available sources. This Privacy Policy applies to any such Data and, where possible, we will inform you of the source from which we obtained it.

FOR WHAT PURPOSES DO WE USE YOUR DATA?

We mainly use your data to manage our relationships with customers or prospects, in particular when:

• processing orders and delivering products
• answering your enquiries
• handling product-related requests
• sending you news and information about our products that may interest you
• managing loyalty programmes
• conducting surveys to improve our services and products
• organising competitions
• producing statistics for marketing analysis

We may process your data for any other specific purpose indicated at the time of data collection.

ON WHAT LEGAL GROUNDS DO WE COLLECT YOUR DATA?

Taking the purpose into account, your data is processed on the following legal grounds:

• where necessary for the performance of a contract we have with you
• where it is necessary to pursue our legitimate interests, including:
  • network and information security to protect your data from loss, damage or unauthorised access
  • evaluating our services by recording calls with our contact centres
  • direct marketing activities (except where we rely on your consent)
• when necessary to comply with a legal obligation, in particular to assist a public authority or an investigating body
• where you have given your explicit consent for specific and defined purposes

WHO DO WE SHARE YOUR DATA WITH?

We may share your data with:

• with our trusted and reliable third-party suppliers to carry out a range of business services on our behalf, such as hosting and maintenance services
• third parties who may offer services in relation to their own products and services
• judicial authorities, government agencies or public bodies, upon request and to the extent permitted by law

In any case, Argynet will share your data only on a "need-to-know" basis to fulfil the purposes set out above.

WHERE DO WE STORE YOUR DATA?

The data is stored either in our database or in the database of our service providers.

Because of Argynet's international activity and in order to optimise the quality of our services, your data may be transferred to countries outside the European Economic Area (EEA). In such cases we will use appropriate legal safeguards to ensure that your data is handled in accordance with the terms of this Privacy Policy.

To obtain a copy of these safeguards or details of where you can access these documents, you can send us a written request, as set out in section 10 of the Privacy Policy.

HOW DO WE ENSURE THE SECURITY & CONFIDENTIALITY OF YOUR DATA?

Argynet is committed to ensuring the security of your data. For this purpose we maintain appropriate technical and organisational measures to prevent, as far as possible, any accidental or unlawful destruction, loss, alteration or unauthorised access.

HOW LONG DO WE KEEP YOUR DATA?

We will keep your data for as long as necessary to achieve the purpose for which it was collected, within the limits set by applicable law. In some cases we may keep your data for longer in order to meet legal, accounting or reporting requirements.

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

Under applicable law, you may have the right:

• To access your Data
• To correct and update your Data
• To delete your data
• To restrict the processing of your Data
• To object to the processing of your data, in particular where the processing is based on our legitimate interests
• To withdraw your consent at any time
• To request that your data be returned in a structured data file, either to you or to a third party, where technically feasible (data portability)
• Lodge a complaint with the competent data protection authority

Please note that we may require proof of your identity and the full details of your request before processing it. The data will be used only to verify your identity and will not be stored for longer than necessary for that purpose. We will reply within a reasonable time, in accordance with applicable regulations.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages that has a YouTube plugin, a connection to the YouTube servers is established. The YouTube server is then informed which of our pages you have visited.

If you are logged in to your YouTube account, YouTube allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website attractive. This constitutes a legitimate interest under Article 6(1)(f) GDPR.

More information on the handling of user data can be found in YouTube's privacy statement at:https://www.google.de/intl/de/policies/privacy